CUSTOMER SERVICES

COMMISSIONING PROCEDURE

The commissioning procedure ensures proper operation of the system. If you have chosen an MTS Elettronica system solution, we will guide you all along the way from the moment you place your order. From design and production, through testing and delivery, to installation and on-time and precise commissioning.

Preparing for commissioning

• The equipment must be positioned and the electrical installation completed
• Plan the technical intervention with MTS Elettronica at least 2 weeks in advance on site needs

What does commissioning involve?

Our technicians carry out a series of checks to ensure correct installation and operation of the system in accordance with specifications:

• Visual inspection of the installation site
• Visual inspection of equipment and batteries to identify damage
• Check of conformity of the installation conditions
• Equipment inspection
• Battery array wiring inspection
• Check of compliance with current safety regulations
• Inspection of the upstream and downstream protection devices of the systems and battery array
• Check of the VAC supply line
• System start-up with checkup of all main electrical parameters
• Tests with real load applied to the system
• Simulation of power failure and checkup of the battery array
• Tests on systems for interfacing and communicating with the outside world

Check of installation

• Inspection of the entire equipment and control of cabling
• Inspection of battery connections
• Compliance with local security standards and regulations
• Dimensioning of protective equipment
• Check of neutral line and star centre

Instrumental surveys and checks

• Technical checks carried out with certified instruments
• Operation test of the entire system

Why choose commissioning by MTS Elettronica:

• Certainty of correct operation of the equipment
• Technical training of its staff
• Longer service life of the system
• Ad-hoc parameterizations for each type of use
• Specific technical advice
• Possibility of warranty extension

COMMITMENT TO BATTERIES

Replacing batteries is a matter of security and is a crucial investment to protect a system. The battery is a main component of the system. It can only be replaced by the manufacturer. Thanks to MTS Elettronica’s battery replacement programme, you can be sure that only batteries that have been tested and approved for your system will be used. MTS Elettronica offers durable and reliable batteries at the best price. Building on the experience gained from the numerous systems installed and through collaborations with leading companies in the sector, we ensure your security and that of your investments in technology.

OUR SERVICES

BATTERY REPLACEMENT

This includes replacing the batteries on site and putting them back into service. This service ensures compliance with the relevant technical and environmental specifications.

CONSULTING

Analysis during an inspection, followed by a project that takes into account your requests. This includes a diagnosis and inspection of the batteries. Let our team of technicians advise you. They have extensive experience in the field of batteries and the equipment connected to them.

Quality at the forefront

MTS Elettronica uses specific batteries for each system, with a 12-month warranty. We offer you complete installation and replacement of your old battery system, including professional removal and disposal. This spares you unplanned investments and ensures the highest possible performance from your system.

After-sales service

MTS Elettronica offers various types of service able to satisfy additional requests both in technical and economic terms. Our contracts offer the most effective protection for your installations. In addition, unnecessary costs from unplanned failures and downtime are avoided. MTS Elettronica service contracts include prompt and professional telephone support, a preliminary inspection and response time tailored to your requirements, as well as material costs and working hours in the event of malfunctions depending on your critical applications and investment plan.

FOCUS

Service contracts for
installed rectifiers and UPSs

Joint planning
of intervention dates

Contracts even at the end
of the warranty period

Service contracts tailored
to individual needs

Solutions

BASE

DURATION: 1 YEAR

Periodic annual checks: 1

Corrective actions

Electronic spare parts

Software updates

Spare parts priority

Technical assistance priority

MIDDLE

DURATION: 3 YEARS

Periodic annual checks: 1

Corrective actions

Electronic spare parts

Software updates

Spare parts priority

Technical assistance priority

PROFESSIONAL

DURATION: 5 YEARS

Periodic annual checks: 1

Corrective actions

Electronic spare parts

Software updates

Spare parts priority

Technical assistance priority

Advantages